 Presntation : Critical Incident Management |
Dr. Barton Goldsmith's areas of expertise, presentations and seminars include:
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Behaviors of Successful Leaders |
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Improve Meeting Planning, Leadership and Personal Skills |
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With the recent tragedy, Critical Incident Management is a must have for companies that rely on their most valuable asset - their human capital. Help your people deal with trauma, anxiety and depression through this interactive and surprisingly uplifting presentation
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| WHO SHOULD ATTEND |
This class is open to all employees, including supervisors, line employees, managers, service staff and executives. This includes anyone who could benefit from a better understanding of their personal and professional ability to deal with crises. The class sizes are limited to ensure maximum participation. Participants will learn: |
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Recognizing When Trauma Hits |
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Taking Care of Co-Workers and Yourself |
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How to Start "Dealing with the Feelings" |
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Identifying Anxiety, Depression and Grief |
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Team Dynamics for Dealing with Critical Incidents |
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| PURPOSE OF THE WORKSHOP |
This workshop is designed to assist people in identifying how they feel about a tragedy, giving voice to their issues about the tragedy, and addressing classical and realistic solutions to their personal and professional questions. Everyone is feeling something about the recent tragedy, and everyone wants to be better prepared for future crises. |
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| COURSE OUTLINE |
| SECTION I - Recognizing When Trauma Hits |
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The Signs of Trauma |
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Talking About It |
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Recognizing Your Own Triggers |
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Humor, Bad Behavior, and Compensating for Stress |
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| SECTION II - Taking Care of Co-Workers and Yourself
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Watching someone struggle with trauma |
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Letting people have their feelings |
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Being a role model - taking care of yourself |
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Helping others get the help they need |
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| SECTION III - Identifying Anxiety, Depression and Grief
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Anxiety - signs and triggers |
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Depression - silent anguish |
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Dealing with Grief |
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Some ways to help yourself and others |
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| SECTION IV - How to Start "Dealing with the Feelings" |
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Finding a person to talk to |
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Effective alternative options |
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Dealing with children during this time |
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Choosing a professional |
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| WHAT TO EXPECT |
| Open discussion following the workbook will be interspersed with individual questions, practice exercises for stress reduction, and detailed instruction.Participants will be provided with a documented account of their progress as well as performance checklist for continued improvement. |
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| COURSE INCLUDES |
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Certificates of completion |
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Course evaluation management summary |
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Pre-screening to ensure proper objectives |
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Interactive teaching methods including various experiential exercises |
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Comprehensive course materials; including performance review checklist |
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Personalized coaching to help every participant reach new levels of professionalism |
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| If you have any questions or comments, please email Dr. Goldsmith |
