 Presntation : Functional Management Basics |
This course covers effective communication strategies, selecting and hiring employees, disciplining and terminating employees, dealing with difficult people, problem solving, violence in the workplace, gender communication, and time and stress management.
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Learn the different types of skills necessary for good management |
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Understand the what is necessary to manage a diverse workforce |
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Learn to build and lead teams and set achievable goals |
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Prepare for obtaining and using power and authority |
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Develop the characteristics of a successful manager |
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Learn techniques to ensure high quality |
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| COURSE OUTLINE |
This class prepares participants to be managers and is based on the premise that the manager's job has never been more intricate than it is today. Modern organizations need professional managers due to such constantly changing variables as the nature of the workforce, the Internet and computer technology, and competition and organizational direction. |
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| SECTION I - WHAT IS A MANAGER? |
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The Role of the Manager |
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Working with Difficult People |
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Getting Results |
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Communication |
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SECTION II - MODERN MANAGEMENT CHALLENGES
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Ensuring High Quality |
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Working with Teams |
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Meeting High Ethical Standards |
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Managing Diversity |
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| SECTION III - FUNCTIONS OF THE MANAGER |
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Reaching Goals and Objectives |
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Organizing and Authority |
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The Manager as Leader |
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Problem Solving and Decision Making |
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| SECTION IV - SKILLS OF THE MANAGER |
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Motivating Employees |
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Improving Productivity |
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Supervising "Problem" Employees |
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Managing Time and Stress |
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Managing Conflict and Change |
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| WHAT TO EXPECT |
This is an interactive workshop. Role-playing, group discussion and idea inventories are some of the techniques that will be used. A valuable reference guide and class discussion will be used to assure a powerful learning experience. Participants will be provided with a documented account of their progress as well as performance checklist for continued improvement.
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| COURSE INCLUDES |
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Certificates of completion |
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Course evaluation management summary |
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Pre-screening to ensure proper objectives |
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Interactive teaching methods including various experiential exercises |
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Comprehensive course materials; including performance review checklist |
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Personalized coaching to help every participant reach new levels of professionalism |
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| If you have any questions or comments, please email Dr. Goldsmith |
