 Presntation : From Manager to Mentor |
"The best seminar General Dynamics has ever had!"
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Susan Dixon, Director of Training |
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| WHO SHOULD ATTEND |
This workshop is for managers and team leaders who have to give criticism, performance reviews or feedback. If you want to make these assignments less burdensome for you and more beneficial for direct reports, then this workshop is for you. |
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Learn to give constructive criticism without creating defensiveness |
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Create new methods to maximize performance |
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Improve performance review meetings |
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Help team members plan and develop their careers |
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Deal effectively with negative behavior and performance |
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| WHAT TO EXPECT |
This is an interactive workshop. Role-playing, group discussion and idea inventories are some of the techniques that will be used. Participants will be provided with a documented account of their progress as well as performance checklist for continued improvement. |
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| COURSE OUTLINE |
| LEVEL I - THE OBJECTIVES OF COACHING |
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Strategic coaching |
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Coaching to develop independence |
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Beyond task training |
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The importance of being visible and available |
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| LEVEL II - THE PSYCHOLOGY OF COACHING |
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The difference between coaching, counseling and criticism |
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Creating the right chemistry |
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Help them see that they make a difference |
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Taking conflict, controversy and criticism in stride |
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| LEVEL III - THE RULES OF COACHING |
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Getting buy in & building trust |
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Motivation, support and rewards |
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Teach innovation not problem solving |
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Praise, recognition, and interesting work |
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| LEVEL IV - PUTTING IT ALL TOGETHER |
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Performance review techniques |
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The 3 necessities for coaching success |
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Letting your team evaluate themselves |
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Helping them grow |
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| WORKSHOP OBJECTIVES |
It is difficult for managers to confront subordinates for shoddy performance. This is because few people want to encounter the anger that criticism often generates, and that many people realize they do a poor job of correcting others. This workshop will help managers on those counts as well as helping them understand the psychology, objectives and rules of Coaching. |
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| COURSE INCLUDES |
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Certificates of completion |
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Course evaluation management summary |
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Pre-screening to ensure proper objectives |
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Interactive teaching methods including various experiential exercises |
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Comprehensive course materials; including performance review checklist |
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Personalized coaching to help every participant reach new levels of professionalism |
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Customized and facilitated personally by Dr. Goldsmith |
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| If you have any questions or comments, please email Dr. Goldsmith |
